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About the shop
How is this website made?
Can I buy the products physically anywhere in Jordan?
About the order
How do I know my order has been received?
When you add products to cart, checkout and place and order; you will receive a confirmation email with your order number.
- Make sure your e-mail is correct and working.
- Check your spam/junk inbox if you didn't receive the e-mail.
- Keep note of the order number for any future inquires you might send.
- It's important to whitelist the confirmation e-mail to receive all the updates regarding your order, including tracking number when it's shipped.
- You can also create an account to keep track of purchase history and all updates regarding your orders.
Can I change something in my order after placing it?
How do I pay for my order? Is it secure?
All payment are processed through Paypal which is secure and is the most trusted online payment solutions on the web.
Are there are any payment other methods?
Unfortunately, Paypal is the only available option right now.
Will I be charged taxes upon receiving my package?
Customers may need to pay import charges upon receiving goods. This shop does not have any control over these charges and is not responsible for international taxes, duties or customs fees, and that is the sole responsibility of the customer.
When will my order be shipped?
Processing time: 24hrs - 5 business days
Delivery Time: 11-21 business days
Pre-order Products: Please refer to the description about the release date. Pre-order items will be shipped throughout the month of the release date.
Please refer to Shop Policy for more information.
How much does shipping cost?
Kindly add the products you want to purchase and use the calculator for an estimate, based on product weight (inclu. packaging).
Customers from the Arab Gulf Region
Due to a large number of returns for “incorrect addresses” based on the post office labels of the returned packages; please make sure the address is correct and includes a P. O. Box and phone number.
Check an official mail, a bank statement or any bill to make sure of the address.
Returned Packages won’t be refunded and a payment will be requested for reshipping
Also, there has been as of recently much delay in delivering the packages to their respected customers. Please check your tracking number to stay up to date with all news regarding the package.
Will sold items ever be restocked?
Books are always going to be restocked. There might be delay depending on the cost of reprint at a given time.
Logbook 1 + 2 are discontinued.
Merchandise and Stationary products that sell out this year will be discontinued for the foreseeable future, as I want to try and make new products and new designs of existing products. The cost of these products combined with shipping, customs and taxes make it very hard to order big number of stock or restock often.
Discontinued items are listed in their own section for reference.
When a sold-out item is going to be restocked, it'll move to the Coming Soon section.